Return & Exchange Policy

At Rawnix.store, customer satisfaction is our priority. We are committed to providing a smooth and worry-free shopping experience.

10-Day Hassle-Free Returns

We offer a 10-day return and exchange policy from the date of delivery.

If you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions:

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Eligibility for Returns

To qualify for a return or exchange:

• The item must be unused and unworn
• The product must be in its original condition
• All tags and packaging must be intact
• The item must show no signs of damage or alteration

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Non-Returnable Items

Returns will not be accepted if:

• The item has been worn or washed
• Tags are removed
• The product is damaged after delivery
• The return request exceeds 10 days

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Return Process

To initiate a return or exchange:

📩 Contact us via:

WhatsApp: 0306 9620404
Email: support@rawnix.store

Please provide:

• Order number
• Reason for return
• Clear product images (if applicable)

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Refund / Exchange Handling

• Once the item is received, it will undergo a quality inspection
• Approved returns may be processed as exchange or refund
• Refunds are issued via the original payment method

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Return Shipping

• Customers are responsible for return shipping costs
• Shipping charges are non-refundable

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Important Note

As we deal in premium branded products, all returns are carefully reviewed to ensure fairness and quality assurance.

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Shop With Confidence

With our 10-day hassle-free return policy, you can shop knowing your purchase is protected.